DBM Global Inc. SMS Privacy Policy
Effective Date: September 24, 2025
INTRODUCTION
At DBM Global, we prioritize protecting your privacy and securing your personal information. This SMS Privacy Policy explains our practices regarding the collection, use, and disclosure of your personal data when you interact with our services through SMS (Short Message Service). This privacy statement is separate from our main Privacy Policy, which covers data collection in other contexts.
CONSENT
By using our SMS services, you agree to the terms and conditions outlined in this SMS Privacy Policy. If you do not agree with these terms, please avoid using our SMS services. Message and data rates may apply. Consent to receive text messages is not a requirement for receiving our services.
INFORMATION WE COLLECT
The data we gather through SMS may include:
- Name
- Contact details (e.g., phone number)
- Account information
- Transaction records
- Security details (e.g., PIN, security questions, one-time passcodes)
- Any other information you share during SMS conversations
Note: All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
HOW WE USE YOUR INFORMATION
We may use your personal information for the following purposes:
- To provide you with information and services
- To verify your identity for security purposes
- To respond to your inquiries and offer customer support
- To send important account updates and alerts
- To enhance our SMS services and overall customer experience
- To comply with legal and regulatory requirements
DISCLOSURE OF YOUR INFORMATION
We do not sell, rent, or share your personal information with third parties for marketing. However, we may share your information with the following parties:
- Our subsidiaries and related entities
- Service providers who help us deliver SMS services
- Regulatory agencies or legal authorities, when required by law
Note: All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
SECURITY MEASURES
We use reasonable and appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures might include encryption, access controls, and regular security assessments. However, no method of transmission or storage is completely secure.
RETENTION PERIOD
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this SMS Privacy Policy and to comply with legal and regulatory requirements.
YOUR RIGHTS
You have the following rights regarding your personal information, subject to applicable law:
- Access: Request access to the personal information we hold about you
- Correction: Request corrections to inaccurate or incomplete personal information
- Deletion: Request the deletion of your personal information under certain circumstances
- Opt-Out: Opt out of receiving SMS messages from us at any time
To exercise these rights, please do one of the following:
- Email: WebPrivacy@dbmglobal.com
- Reply STOP to any message you receive to opt out
- Reply HELP to any message for assistance
After unsubscribing, we may send you confirmation of your opt-out via SMS message.
MESSAGING PRACTICES
DBM Global sends SMS messages for both single-use and recurring campaigns based on user opt-in preferences. The frequency of recurring messages may vary. Consent is not required to receive our services.
SUPPORTED CARRIERS
Our SMS messages are supported on major U.S. carriers, including AT&T, Verizon, T-Mobile, and Boost Mobile. If your carrier is not listed, please contact us at WebPrivacy@dbmglobal.com.
Carrier disclaimer: T-Mobile is not liable for delayed or undelivered messages.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to update this SMS Privacy Policy from time to time. Any changes will be posted on our website, and the updated policy will take effect immediately upon posting.
CONTACT US
If you have any questions, concerns, or requests regarding this SMS Privacy Policy, please contact us at:
- Email: WebPrivacy@dbmglobal.com
- Mailing Address: DBM Global, 3020 E. Camelback Rd., Suite 100, Phoenix, AZ 85016, ATTENTION: SMS Privacy Request
- Phone: 1-855-486-4609
By using our SMS services, you confirm that you have read, understood, and agree to this SMS Privacy Policy. Your continued use of our SMS services indicates your acceptance of any updates or modifications to this policy.
